Frequently Asked Questions
When and where do you deliver to?
How would you best describe your donuts?
How do I place an order?
The website says you are closed, can I still place an order?
I chose a specific time for my order to arrive but my order is not here?
Do you offer any allergen free options such as dairy free, gluten free, vegan?
What is your refund policy?
Our deliveries occur between the hours of 10:30am-3:00pm on Wednesdays-Sundays. We deliver within the Northern Virginia Region within the limits of Loudon County, Prince William, Fauquier, Fairfax/Fairfax City and Arlington. Feel free to drop us a line via the contact submission form if your address is not listed within our delivery area. We are always happy to delivery to new areas, but may require an order minimum or flexibility on date!
Our donuts are fried fresh every morning by our Pastry Chef and Owner. The donut is a brioche donut creating a unique blend of a light, fluffy yet firm and wholesome texture. Our flavors change frequently so always check back to see what we are frying up each week.
To place an order for any of our delivery items, click on the order online tab, select your desired delivery date and time, (you may have to refresh the page for the menu to show up) choose your desired menu items, then follow the payment instructions. Once you have received a payment confirmation email, your order is complete.
Yes you can! We encourage early ordering because spaces fill up quickly. If we are closed, it may not allow you to choose a different time when ordering
on the mobile version but it works just fine on a desktop. Please keep in mind delivery days automatically shut off at 3:00pm the day before or as spaces fill up. Follow the steps above to place your order.
Although the website gives you the option to choose a specific time. We operate our deliveries within the time range of 11:00am - 3:00pm. Because we are a small team, our the delivery times are based on the different areas we deliver to. Let us know in the special requests box if you need our products within a certain time and we will do our best to accommodate you.
We currently do not have any specific allergen free options. Our kitchen and packing facility contains gluten, nuts, dairy, pork and soy products. We do our very best to keep avoid cross contamination, however it is bound to happen. Please keep this in mind when ordering. We reserve the right to refuse orders with strict allergy requirements.
We always strive to make the best products and deliver them to you in the best conditions according to our high standards. However we do understand that sometimes we fall short because we are human, and we do want to make it up to our customers. That being said if you are unhappy with a product because of quality or miscommunication we are happy to refund you or send you a replacement to make it up to you. However we are not responsible for any quality issues that may arise post delivery. The moment we drop off a product at your doorstep it is your responsibility to refrigerate, or retrieve the product for you to enjoy at its freshest state. We do our best to control all that we can by informing you when your product has arrived based on instructions that you have provided to us and delivering the product at our standard of quality.